Contact information
At Daimaru Official Store, we're committed to providing you with the best shopping experience. Our Customer Care team is here to assist you with:
- Placing an order
- Tracking your shipment
- Returns and exchanges
- Managing your account
- Payment inquiries
- Product information and recommendations
- General customer support
Customer Care
WhatsApp / Customer Care Hotline +62 811 8191116
Customer Service Hours
Monday – Friday
9:00 AM – 4:00 PM (WIB)
Warehouse Appointment
If you would like to visit our warehouse, please schedule an appointment in advance.
Warehouse Address
Aeropolis Techno Park, Jalan Marsekal Surya Darma ASW G.11, RT.003/RW.003, Neglasari, Kecamatan Neglasari, Kota Tangerang, Banten 15129, Indonesia.
Book an Appointment
Please contact our Customer Care team via WhatsApp at +62 811 8191116 to arrange your visit.
Order Hotline
Need help placing an order?
Our Customer Care team is happy to assist you with product recommendations, order placement, and any questions about our products.
Call or WhatsApp: +62 811 8191116
Email Support
Email: csdaimaru@gmail.com
We aim to respond to all email inquiries within 1–2 business days.
Company Information
Daimaru Official Store
Operated by PT Ekadharma International Tbk
Website: https://www.daimaruofficial.com
Head Office
Aeropolis Techno Park, Jalan Marsekal Surya Darma ASW G.11, RT.003/RW.003, Neglasari, Kecamatan Neglasari, Kota Tangerang, Banten 15129, Indonesia.